How polite are you to service providers?

Hello Friends,

How's been your day and your week?

For so many of us we already know that popular cliche that says the 'Customer is King'.

So when we go to ask for goods and services, we expect top notch attention to our demands.

But has it ever occurred to us that our service providers also need some respect from us?

This is our focus today.

Every year, millions of dollars are spent by organizations and individuals alike in training programs just to acquire excellent and efficient customer service skills that can help them serve their clients better and optimally and honestly, giant strides have been made in that respect.

Our focus now is on the flip side of the coin where the customer now relates with the service provider.

Generally speaking because of the level of attention and possibly hype given to the customers many unfortunately have taken to abusing that privilege.

In many societies, especially one like ours (Nigeria) we have noticed a rising trend of utter disregard for the service providers.

This is because many customers feel after all they're doing you a favour or feel that it's their money and they don't think they owe you any respect.

As someone who gets to meet people daily while on the job I've noticed this ugly attitude displayed countless times by customers.

While it important that we demand value for the money we pay for services, it's necessary that we also approach them with politeness and respect especially for those who do their jobs well.

Giving excellent services takes a lot of sacrifice which many at times may not be quantified in monetary terms.

When you go to any office, shop, mall, restaurant, coffee shop, bar, hospital, bank and any other point of service delivery talk to the staff in a polite manner while asking for what you need.

Don't go about shouting your orders to the attendant at the restaurant, bank or wherever.

Try to be humane at times and know that they are humans too and not machines and that they have several of your kind to deal with daily as they satisfy your demands.

Stop being rude and abusive at them. People generally become kinder when addressed respectfully and politely.

However being polite doesn't mean being quiet when you're being disrespected by the service providers.

You should show your displeasure though in a civil manner.

But in all let's learn to consciously treat them with respect and generous appreciation for a job weldone so they can serve you better.

Who knows it may earn you a little extra favors.

Have you said a 'thank you' to that banker, fashion designer, carpenter, doctor, stockbroker or mechanic of yours today for a job well done?

Comments

What to do when you have 'PINK EYE'( Conjunctivitis).

Conjuctivitis popularly known as the 'Pink eye' or 'apollo' as it is popularly called in Nigeria is an infection of the white part of the eye ball. This infection is most times caused by bacteria, viruses and allergies. The most common type is the viral infection. According to the University College of Medicine, Ibadan, Nigeria, about 1.5 million cases of conjuctivitis are seen yearly. MODE OF SPREAD. Conjuctivitis can be extremely contagious and can be spread through the following ways; * Through skin to skin contact eg handshake with an infected person. * By touching a surface contaminated with secretions from an infected eye. *Almost all age groups can be affected by this ailment but the most vulnerable group are children between the age of 3-13years. * Though contagious it rarely damages the eye especially when treated on time. SYMPTOMS OF 'PINK EYE'. - Redness. - Thick yellowish discharge t...

The Crisis of Identity.

When we went from placing value on what really matters to just external things humanity fell so hard and broke it's back. The impact of that fall is why we have so many people with low self esteem and terrible identity crises. Much more than failing economies, hunger, disease, widespread poverty is the crisis of the individual. The crisis of seeking validation, of feeling some sort of worth and value. That inner questioning and probing that requires an answer. Sadly many people do not have the answer to that inner question. They then turn to things, all kinds of external things and invite them to come in and answer that inner man. Unfortunately the externals can't do so. They lack the capacity to answer those questions and the individual in a bid to either answer or silence that question seeks more of these externals and at every point they keep saying No, we don't have the answers. The individual is now confused, what do I do? Then he sights another human li...

Things to note about Constipation.

Today we'll look at a condition that is common to most of us, constipation. ---- ----- ----- ------ ------ -------- ------- ------- --------- --- What is constipation? Constipation is condition of the digestive system where an individual faces infrequent bowel evacuation, or where the faeces are hard and small or where passage of stool is hard and painful. This occurs because the colon has absorbed too much water from the food in the colon ( large intestine). Causes of Constipation. - Lack of dietary fibre in food. - Physical inactivity. - Dehydration. -Medications eg narcotics, anticonvulsants, antidepressants. -Consumption of diary products by others. - Over use of laxatives. - Pregnancy. - Resisting the urge to poop. - An underactive thyroid. - Problems with nerves and muscles of the digestive system. - Ageing. Symptoms. - Few bowel movements of less than three times a week. - Hard or small stools. - Bloating. - A feeling that everything didn'...

jpmreloaded

Search This Blog